Terms of Service and Use

last updated 04/11/2019

ACS Technologies Group, Inc., and its affiliates, their officers, directors, employees or agents (collectively referred to as "ACST") creates software to help churches, schools, and organizations manage numerous administrative duties. You may be a visitor ("Visitor") to our websites ("Websites"), a customer ("Customer" or “Licensee”, typically a church or an organization) who purchased our products and services (collectively, "Services"), or a guest ("Guest", typically a congregant) that a Customer invited to use our Services. For the sake of simplicity, we’ll specify when we’re referring to Visitors, Customers, and Guests, and we’ll refer to "you" generally.

Our Services include a variety of desktop and web-based software solutions as well as corporately owned and managed Websites. Some of our Services allow Visitors, Customers, and Guests to communicate with each other in a secure, online environment via chat, messaging, email, or by sharing posts and events.

ACST is proud of the work we produce in the form of software, images, videos, typefaces, graphics, music, sounds and other material (collectively referred to as "ACST Content"), and we have a great deal of respect for content that belongs to others. As part of these Terms, please take the time to review our Intellectual Property Policy to learn whether you can share content while using our Services.

This Terms of Service and Use (the "Terms") outlines your responsibilities while using our Websites and Services, as well as our responsibilities to you. We respect the privacy of all of our Visitors, Customers, and Guests, to learn how we collect and use that data, please review our Privacy Policy.

Compliance with Laws

ACST is obligated to disclose any content or electronic communication of any kind (a) to satisfy any law, regulation or government request; (b) if such disclosure is necessary or appropriate to operate the Services; or (c) to protect the rights, data, or content on the Websites and Services, belonging to you or to our providers.

When using our Services to store data, you are solely responsible for the content of that data. Your use of our Services is subject to all applicable local, state, national and international laws and regulations. You will:

  • not use our Services for any illegal purposes;
  • not use our Services to store, retrieve, transmit or view any Prohibited Content;
  • not use our Services for any spamming, chain letters or other use that may otherwise disrupt the Service or the networks through which you access and use the Services;
  • comply with United States and other applicable law regarding the exportation and re-exportation of any data or other materials from the United States or other jurisdictions through our Services;
  • comply with all regulations, policies and procedures of networks through which you access and use our Services.

ACST may use automated procedures to detect unacceptable use and may immediately disable any offending accounts.

Online Conduct

ACST has the right, but is not obligated to monitor all conduct and content on our Services and Websites. When you use our Web-based and mobile Services to communicate with others, ACST expects you to behave in a way that positively reflects your organization. We also expect that you encourage a safe, respectful environment. Posting or sharing content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racist, or that demonstrates religious discrimination is not allowed.

We reserve the right to forbid communication or content that we deem to be harmful to others or violates any laws. We may also investigate allegations that violate the expectations of your conduct online. ACST, nor any of our providers can ensure prompt removal of questionable content after it has been posted online. Accordingly, ACST does not assume liability for any action or inaction with respect to conduct, communication, or content on our Services.

Likewise, if you're using a chat feature or providing feedback on our Websites, we expect that you communicate with civility and respect. If ACST determines that any Customer or Guest has violated any law, or is using our Services in violation of these Terms, we may suspend or prohibit them from using our Services.

Be Considerate of Others

Anything that you post on our Services becomes available for public consumption.

  • You may not copy or use someone else’s personally identifiable information (PII) without their permission. PII is information that can be used on its own or with other information to identify, contact, or locate someone else. For example, PII may be someone’s birthdate, address, telephone number, or social security number.
  • You’re also advised to carefully consider sharing sensitive information about others. Sensitive information can include many things, but think of it as being detailed in a prayer request or a post about a recent death. If you haven't been given permission to share that information publicly, don’t. Some people may not want certain, personal or sensitive information to be broadcast. Be considerate and ask for consent before posting anything that involves someone else.

Using our Mobile Solutions and Apps

All of our mobile solutions require ACST software, Internet and/or network access, and a compatible mobile device. You understand and agree that you're responsible for meeting these requirements. ACST mobile apps are available for download on iTunes® and Google Play®. Most ACST apps are free to download if used as an authorized user of ACST software purchased from us. They will work with the software programs indicated, according to the system requirements noted. All mobile apps use data, and therefore, using ACST mobile apps will affect your data usage and costs with your mobile provider. ACST is not responsible for any fees related to usage of your mobile device.

We are obligated to inform you about changes to Services or other events that may affect how you use our Services. In those times, we will notify you via online and/or mobile alerts. If an alert is mandatory, we do not allow you to "turn it off", but you may opt out of receiving any voluntary alerts we send.

Limitation of Liability and Force Majeure

We want you to enjoy using our Websites and Services; however, our Websites and our web-based Services rely on the Internet for use. Internet availability and outages, may cause interruptions to your service. We do not provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. We offer our Websites and Services on an "as is" and "as available" basis, to the maximum extent permitted by law.

ACST won’t be held liable for any delays or failure in performance of any part of our Websites or Services, from any cause beyond our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or Internet service providers.

External Links

Our Websites may contain links to other, unrelated external sites. ACST does not have any control over the Content those sites may choose to display or publish and we are not responsible or liable for any Content on those sites. You link to other sites at your own risk.

Financial Transactions

ACST provides ways for you to pay for event registration, to tithe, to give to your organization, or purchase training courses. When a financial transaction is initiated, you authorize us to obtain funds on your behalf and transfer them to the recipient. The following steps take place:

  • ACST, and/or an authorized agent, intermediary, or partner of ACST, will obtain the funds per your instructions by debiting a bank account or charging a credit card that you designate.
  • The transaction record on your bank account or credit card statement will indicate the name of the recipient that you designated.
  • When you initiate a secure wire transfer payment using ACH (via a U.S. bank) or PAD (via a Canadian bank account) through the Websites or Services, you're requesting an electronic transfer of funds from your bank account in the amount you specify. You agree that such requests constitute your authorization for such transfers.
  • We use strong encryption to protect sensitive information and we will only transfer funds from your bank account or credit card with your authorization.

Handling Sensitive Credit Card Data

When any organization handles payment card data, they are required to be in compliance with the Payment Card Industry Data Security Standards (PCI DSS). As such, ACST has met the criteria for PCI compliance and will adhere to PCI DSS requirements with regard to access and use of cardholder data. Likewise, Customers who accept payment cards using our eGiving Services are also required to comply with PCI and complete an annual PCI security questionnaire. For more information about PCI and your responsibilities, visit our PCI Compliance page. A copy of ACST’s PCI Attestation of Compliance can be found there too.

Export Clause

The United States export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. User agrees to abide by these laws and their regulations—including but not limited to the Export Administration Act and the Arms Export Control Act and not to transfer, by electronic transmission or otherwise, any Content derived from the Sites to either a foreign national or a foreign destination in violation of such laws.

Governing Law and Severability

Any dispute involving ACST will be governed by the laws of the State of South Carolina under the exclusive jurisdiction of the state and federal courts located in Florence County, South Carolina, where our headquarters are located.

These Terms prohibit you from transferring, assigning, or otherwise delegating any rights or obligations of your account to another person or entity. Conversely, under these Terms, we may assign our respective rights and obligations without notice or consent. This may be in connection with a merger, consolidation, reorganization, or sale of our respective, related assets or similar transaction. The provisions of these Terms are intended to be severable. If for any reason one provision is held invalid or unenforceable, the remainder of the provisions are held separate and still apply.

Updates to the Terms

We update these Terms periodically. The date it was last revised appears at the top of the policy. Changes take effect immediately upon posting. When this policy changes significantly, we will make reasonable efforts to notify our Customers of those changes; however we encourage you to check back from time to time. Customers are responsible for making sure ACST has the correct contact information to reach you. If you need to change your communication preferences with us, please call Support at 1-800-669-2509.