last updated 11/13/2018
There may be times when a donor is uncomfortable giving online or finds it difficult to do. For convenience, we have a paper authorization form that can be completed to allow the church administrator to do it for them. Donors may call your church office or stop by in person to change their giving information or add a new gift.
An authorization form must be completed any time a gift is added or edited.
When handling credit /debit card data, ACS Technologies (ACST) and our Customers are subject to PCI Compliance. If an administrator enters card data on behalf of a donor, this will increase the scope of their organization’s PCI responsibility.
All authorizations taken by phone are for a one-time transaction ONLY, recurring transactions require a written authorization if the administrator is entering for the donor.
If using a credit / debit card*
If using ACH, enter the donor’s card information they provide.
For credit / debit card* or ACH
Completed authorization forms must be stored in a locked cabinet and kept on file for potential audits.
For credit / debit card authorizations* you must retain records for at least 3 years after the date of the last transaction.
For ACH authorizations you must retain records for at least 2 years after the date of the last transaction.
Please refer to Vanco’s Requirements & Best Practices Guide about handling written authorizations for credit/debit card and ACH transactions for more information.
Any time you add or update contributions, a confirmation email is automatically sent to the donor.
Contact Vanco’s Compliance and Risk Management Department at 1-800-675-7430 or firstname.lastname@example.org.